tag:blogger.com,1999:blog-33615081.post5578967512861462527..comments2022-12-21T12:03:20.392+00:00Comments on The Wife of a Schizophrenic: My Second Letter of ComplaintMr Mans Wifehttp://www.blogger.com/profile/02794499533315461733noreply@blogger.comBlogger22125tag:blogger.com,1999:blog-33615081.post-56179828491289833562007-04-18T02:18:00.000+00:002007-04-18T02:18:00.000+00:00Hi there Sandi. Thank you for reading, and welcom...Hi there Sandi. Thank you for reading, and welcome to my blog. I hope to see more comments from you soon. :)Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-26936024513613205232007-04-18T00:34:00.000+00:002007-04-18T00:34:00.000+00:00Hello there. I am also a wife of a man with schizo...Hello there. I am also a wife of a man with schizophrenia. Reading your blog with interest.<BR/>I will be back.Sandihttps://www.blogger.com/profile/01459722734209957840noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-88121756048184341652007-04-16T16:49:00.000+00:002007-04-16T16:49:00.000+00:00Thanks Seaneen, I really appreciate that.Thanks Seaneen, I really appreciate that.Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-62806779247284108472007-04-16T16:37:00.000+00:002007-04-16T16:37:00.000+00:00No advice, but you have my support. Bloody hell. ...No advice, but you have my support. Bloody hell. <BR/><BR/>xThe Secret Life of a Manic Depressivehttps://www.blogger.com/profile/03143994976293265485noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-43813631769903273092007-04-13T23:08:00.000+00:002007-04-13T23:08:00.000+00:00Thanks Slurry, I didn't reslise that. I've never ...Thanks Slurry, I didn't reslise that. I've never even heard of these meetings taking place, although I suppose that's what that application form for the NHS Trust was for. I'm a bit reluctant to get too involved. It's tempting, but I can't help feeling I have enough do to as it is - I'm having trouble finding time for blog reading and writing already!Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-45609656484011544072007-04-13T16:36:00.000+00:002007-04-13T16:36:00.000+00:00Just picking up on the point about trust board mee...Just picking up on the point about trust board meetings, at ours they request all questions to be asked are submiited in writting about a week before the meeting, I think thats one way to get round it if you dont enjoy public speaking. I asume most trusts are the same.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33615081.post-75119211453898389472007-04-13T13:03:00.000+00:002007-04-13T13:03:00.000+00:00Lol, ummm yeah, that could work! I actually have ...Lol, ummm yeah, that could work! I actually have a little bit of a reputation for my scarey glares. My Mum says I get it from my Nan. How on earth did you know about that?<BR/><BR/>*Mr Mans Wife notices the date*<BR/><BR/>Doodoo doodoo doodoo doodoo... (that's the theme to the twilight zone)Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-82161816307984360122007-04-13T08:52:00.000+00:002007-04-13T08:52:00.000+00:00Better still! Just go and stare at them in silence...Better still! Just go and stare at them in silence!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33615081.post-56584947210980520092007-04-12T23:04:00.000+00:002007-04-12T23:04:00.000+00:00Thank you Malcolmroff. I am starting to feel grou...Thank you Malcolmroff. I <I>am</I> starting to feel ground down (can you tell?)<BR/><BR/>The thing is, my letter was never really meant to be a complaint about any of the services or people providing them. I was just complaining about cut backs of the services, which I didn’t think would be handled in the same way as a complaint usually would be. But now I actually feel like making an official complaint about the way I’ve just been lied to and fobbed off!<BR/><BR/>Don’t even get me started on how complaints are investigated. I have enough to say about that when I finally get round to writing about my complaint in 2002.<BR/><BR/>It’s funny that you should mention going to the Trust Board meetings; I had an email earlier today from someone suggesting a similar thing. As I said to her though, “I’m not being modest when I say I really am not eloquent at all when I speak”. I really enjoy writing, and I find it much easier to express myself in writing, but you wouldn’t believe how long it takes me to write a blog post or a letter. I suppose I’m just one of those people that needs extra time to gather my thoughts.<BR/><BR/>Thanks for your suggestions though; I appreciate your comments (and everyone else’s). Thank you for the encouragement to keep going.Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-2960662834167886452007-04-12T22:29:00.000+00:002007-04-12T22:29:00.000+00:00Nice one.....keep writing, keep complaining, don't...Nice one.....keep writing, keep complaining, don't let the bastards grind you down. You seem to have had a typical response from a Trust Chairman. They hope that you will be placated and just go away.<BR/><BR/>I'd have some questions for the chair person. I would like to know who is really investigating the complaint given that the response is factually inaccurate and whether they are actually up to the task?...often the NHS uses the manager of the criticised service to investigate the complaint and they may even write the letter for the chair who then just signs it. The complaints manager sometimes oversees the process rather than investigates it. So I would like to know what will be done to ensure that the complaints procedure is improved to ensure that complaints are accurately investigated.<BR/><BR/>I don't know if you have been yet, or have the chance to, but Trust Board meetings are open to the public. Go, if you can, and show your face. It's easy for them to to hide behind job descriptions and letters, but harder to lie when you are looking into the eyes of someone who really cares.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33615081.post-87879617263385470102007-04-12T20:46:00.000+00:002007-04-12T20:46:00.000+00:00Thank you for your compliments on the letter Menta...Thank you for your compliments on the letter Mental Nurse, but "the trust will simply try and give you the brush off"? Was that supposed to cheer me up? :)Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-22297307967487828202007-04-12T20:17:00.000+00:002007-04-12T20:17:00.000+00:00I think it is a wonderful letter Mr Wife. I suspec...I think it is a wonderful letter Mr Wife. <BR/><BR/>I suspect that as you argue your case with accuracy, passion and and razor sharp analysis the trust will simply try and give you the brush off. <BR/><BR/>Just had an idea ... will email you.<BR/><BR/>MentalAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-33615081.post-89455902762933914152007-04-12T12:51:00.000+00:002007-04-12T12:51:00.000+00:00LOL, yes the medication seems to be working! :DTh...LOL, yes the medication seems to be working! :D<BR/><BR/>Thank you Angela. You're right; so many people are unable to stand up to these people.<BR/><BR/>I suppose a lot of the anger I feel is because my complaint in 2002 was so neatly swept under the carpet, and I suppose they felt they had "won" even though they were in the wrong. I just feel so angry that they're trying to do the same thing to me again.<BR/><BR/>I can't help but feel uneasy though; I know these people always like to have the last word on the matter and I'm worried that I may be a little out of my depth.Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-56976141640914004102007-04-12T11:41:00.000+00:002007-04-12T11:41:00.000+00:00I think it's a good letter MMW, I'm really impress...I think it's a good letter MMW, I'm really impressed that you managed to keep out "And I hope you all die!" :)<BR/><BR/>Be proud of yourself for standing up and making your points, so many poeple don't or are unable to, and you do it so eloquently. I'm sure the sweeping under the carpet tactic works on some people, so I'm glad you aren't letting him and are also copying in the others so they can be given the full story, not what the Chairman would like them to believe.<BR/><BR/>AxAngelahttps://www.blogger.com/profile/15986554991352007107noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-33279091069516412022007-04-12T02:32:00.000+00:002007-04-12T02:32:00.000+00:00Oh. Umm... Thanks Anonymous. :)Oh. Umm... Thanks Anonymous. :)Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-85153856436323962492007-04-12T02:05:00.000+00:002007-04-12T02:05:00.000+00:00Superb.Send it and be proud.Superb.<BR/><BR/>Send it and be proud.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33615081.post-63069148739853155672007-04-11T20:33:00.000+00:002007-04-11T20:33:00.000+00:00Thanks OSB.During my delusional phases I have visi...Thanks OSB.<BR/>During my delusional phases I have visions of taking on the whole lot of them and reducing them all to quivering wrecks, but unfortunately when my own reality check kicks in I realise how pointless the whole exercise was in the first place.<BR/><BR/>I feel that I <I>have</I> to send this letter because pride won’t allow me to leave people believing I was wrong when I wasn’t, but I have no idea what sort of response I will receive – I’m sure the Chairman’s pride is greater than my own and I don’t expect him to back down and apologise that easily. I’m left wondering what direction this whole thing will take, and where will it end?<BR/><BR/>Probably with me in counselling again. Lucky for me I’m already on the waiting list.Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-63049167496250129582007-04-11T17:57:00.000+00:002007-04-11T17:57:00.000+00:00Go Girl, I like that, I like that a lot. These p...Go Girl, I like that, I like that a lot. These people need a reality check. Really hope you`re a catalyst for change and you`ve found the process cathartic.<BR/><BR/>OSB xAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-33615081.post-61247790584399841562007-04-11T00:09:00.000+00:002007-04-11T00:09:00.000+00:00I have added another paragraph to the end of the l...I have added another paragraph to the end of the letter.Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-11747131814211597952007-04-10T23:16:00.000+00:002007-04-10T23:16:00.000+00:00Thank you Anonymous, it’s those kind of tips that ...Thank you Anonymous, it’s those kind of tips that I really need! Please don’t feel that you’re being picky if you notice any other wording that you think ought to be altered. I have also added another sentence to the beginning of the last paragraph.<BR/><BR/><BR/>Slurry, I couldn’t agree with you more. Only today I was thinking about their stupid “complaints procedure”, no doubt designed so that by the time you reach anyone who has the ability to make any changes you’re emotionally and mentally too exhausted to continue. I don’t take any notice of any of that nonsense (as you have probably noticed) and prefer to just write to the people at the top in the first place – not that it seems to help much; the result seems to be exactly the same (as in, no result) just a different process.<BR/><BR/>Yes, it doesn’t surprise me that your complaints have been filed in your medical notes. I seemed to have acquired a “reputation” for writing letters of complaint, even though I had actually only written one at the time, and a doctor asked me as the wife of a patient to write a letter of complaint about something he didn’t agree with at the hospital! (Which actually gives me hope that although my complaint was swept under the carpet, it must have had some kind of impact.)Mr Mans Wifehttps://www.blogger.com/profile/02794499533315461733noreply@blogger.comtag:blogger.com,1999:blog-33615081.post-9987741426547815722007-04-10T22:53:00.000+00:002007-04-10T22:53:00.000+00:00Good letter, I think the system is designed to sen...Good letter, I think the system is designed to send you mad, I have made several complaints, then complaints on top of them, it makes me so angry in the end i loose the will to live. In the past I have made complaints and a copy has ended up in my notes!! which is a big no no, they are all to busy covering their collective ass's and forget what the complaint was about in the first place! there are many of us out here that "share your pain"!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33615081.post-45474458943756821152007-04-10T22:49:00.000+00:002007-04-10T22:49:00.000+00:00I reckon the tone is ok. A small point: the 'less...I reckon the tone is ok. A small point: the 'less' at the end of the fourth paragraph ought to be a 'fewer'.Anonymousnoreply@blogger.com